Travel Planner /Trip Planner FAQ

At Epic Travel Tours, we are Travel Planners first, then Travel Operators. We pride ourselves on providing personalised and customised tours around the world. As such, we charge a travel proposal fee to cover the resources required for our travel planners to research, plan, and tailor-make your vacation. Here are some frequently asked questions about our travel planning services and travel proposal fee.

Who are your ideal customers?

Individuals and families who recognise the value of leveraging our expert travel planning experiences. We cater to a wide range of clients who seek the convenience and peace of mind that comes with our services. Whether you are a seasoned traveller or someone planning their first vacation, we are here to assist you every step of the way.

Which destinations do you serve?

Our services are not bound by destinations. We have an extensive network of partners and able to cater to most destinations. Whether you’re planning a trip to popular tourist hotspots, remote off-the-beaten-path locations, or anywhere in between, we can assist you in making travel arrangements and provide guidance based on your preferences. Feel free to let us know your desired destination, and we’ll do our best to accommodate your needs.

What kind of trips do you organise?

We can organise any travel experiences you crave and tailor them to your needs. Unlike traditional travel planners that may focus solely on luxurious tours or exotic destinations, our travel planning services are designed to be flexible and cater to your specific preferences. Whether you’re seeking adventurous outdoor activities, cultural immersion, relaxing beach getaways, or a combination of different experiences, we are here to help you create a personalised itinerary. Our goal is to ensure that your trip is tailored to your interests and desires, making it a truly memorable and enjoyable experience.

How much does it cost?

Our tours typically start from SGD$200 to $400 per person per day, depending on destinations. The price includes transportation (excluding air tickets), lodging, and entrance tickets. It’s important to note that the exact cost may vary depending on factors such as the specific destination, duration of the tour, activities included, and any additional customised services or special requests you may have. We strive to provide transparent pricing and work within your budget to create a travel experience that meets your needs and preferences.

How are you different from mainstream travel agency?

As a travel planner, Epic Travel Tours offers a more personalised and tailored approach to trip planning.  Here are some key aspects that set us apart:

  1. Customisation: Epic Travel Tours focus on creating personalised itineraries based on your preferences, interests, and budget. We take the time to understand your specific needs and design a trip that aligns with your desired experiences.

  2. Expertise: Epic Travel Tours have in-depth knowledge of various destinations and can provide valuable insights, recommendations, and insider tips. We can offer suggestions for off-the-beaten-path attractions, local experiences, and hidden gems that may not be commonly known.

  3. Attention to Detail: Epic Travel Tours pay close attention to the finer details of your trip. We handle logistics, such as transportation, accommodations, and activities, ensuring a seamless and hassle-free experience. We can also assist with visa requirements, travel insurance, and other essential aspects.

  4. Personalised Support: Epic Travel Tours offers personalised support throughout the planning process and during your trip. We are typically available to address any questions or concerns you may have and can provide assistance or make adjustments if needed.
How to kick start travel planning with Epic Travel Tours?

To kickstart travel planning with Epic Travel Tours, you can follow these steps:

  1. Start by contacting us via WhatsApp at +65 9367 1388. This initial conversation will allow us to get to know your specific vacation requirements, and it also gives you the opportunity to ask any questions or express any concerns you may have. We believe it’s important for you to feel comfortable and assured before making any commitments. During this session, we will provide an overview of what can be done for your vacation. Our travel planner will inform you about the refundable cost of the travel proposal and provide payment details.
  2. Once you are ready to proceed, make your payment and fill out your trip specifics at Plan My Trip. This will help us gather all the necessary information to create a customized itinerary for you. Rest assured, we will be in touch shortly after receiving your payment and trip details.
  3. Within 3 days of payment, you will receive your curated travel proposal. We strive to deliver it to you promptly, but in case of any unforeseen delays, we will communicate with you via WhatsApp to keep you informed.
Why do we charge a proposal fee?

At Epic Travel Tours, we take pride in our ability to create tailor-made tours around the world that perfectly align with your needs and budget. Unlike mainstream tour operators who offer generic, one-size-fits-all itineraries, we believe in the power of personalisation. This means that our dedicated travel planners invest significant time and resources to thoroughly research and design a vacation that is uniquely yours.  The upfront proposal fee allows us to allocate resources and assign an expert travel planner to curate your itinerary.

Are we competitive with other tour operators?

Absolutely! We cater to discerning clients who value their time and seek experiences beyond what mainstream tour operators offer. While others may simply copy and paste itineraries from the internet, we go above and beyond. Our travel knowledge is constantly updated through extensive on-site visits, ensuring that we stay well-informed about the latest happenings and can offer you exclusive services and details. If you crave experiential tours that deviate from the mainstream, we have an impressive array of options to delight and inspire you.

What is included in the proposal?

Our comprehensive proposal includes essential details to make your vacation exceptional, such as the number of days spent in each city, province, or county, a list of included experiential activities, airport transfers, various modes of transportation (self-drive, driven with a guide, or via trains), grade of hotels (without specific names) with breakfasts included, and the final cost of the tour.

What is not included in the proposal?

The proposal fee covers the essential elements of your tour, but it does not include air tickets (though we are happy to assist with the purchase), lunch, dinner, or entrance tickets that cannot be obtained in advance.

Is the proposal fee refundable?

The proposal fee serves as a deposit and is waived, allowing it to count towards your tour fare when you engage our services to arrange your customised tour after reviewing the proposal.

It is however non-refundable if you choose not to proceed with us.

Can you provide a breakdown of the quotation?

Unfortunately, we are unable to break down costs as our partners typically provide full-package quotes.

What do you need to get a proposal done?

To ensure a personalised proposal, please provide us with specific travel details such as travel dates, the number of passengers, information about the travelers, travel objectives (including any special occasions), and most importantly, your travel budget. Your budget plays a crucial role in determining the best options for your trip, allowing us to design a journey that maximizes your enjoyment within your financial parameters.

How much does the proposal cost?

The proposal fee starts from SGD$450, which may vary depending on the complexity of your vacation.

How soon can you expect your proposal?

We understand the importance of timely responses. In most cases, we can deliver your customised proposal within 3 days of payment, making us one of the fastest in the industry.

How to make payment?

You can conveniently make your payment through UEN PayNow ID: 53255982KTEO.

At Epic Travel Tours, we are committed to providing you with unparalleled travel experiences that exceed your expectations. Let us curate your dream vacation, ensuring every detail is perfectly tailored to your desires. Get started today by engaging our services and embark on a journey that will create memories to last a lifetime.